By using or accessing any content made available on or through the Site or Service, you agree to be bound by these Terms. If you do not agree to these Terms, please immediately discontinue use of the Site or Service. Your access to and use of the Service, and any account you establish in connection with the Service, are conditioned on your compliance with these Terms. If Good Clean Clinical Care, in its sole discretion, determines that you have failed to comply with any of these Terms, it shall have the right to terminate your access to and use of the Service or any component of it and any associated Account(s) therewith immediately and without further notice.

The Service includes, among other things, collecting biological samples from users for testing to generate personalized recommendations for products and services available or suggested on the Site. Good Clean Clinical Care does not provide clinical lab review services. Such services are provided by an independent third party laboratory unaffiliated with Good Clean Clinical Care. Any use of such party’s services will be governed by their terms of use and privacy policy.

IMPORTANT: GOOD CLEAN CLINICAL CARE CONTRACTS WITH AN INDEPENDENT CLINICAL LABORATORY TO PERFORM TESTING SERVICES AND AN INDEPENDENT HEALTH CARE PROVIDER GROUP TO PROVIDE CLINICAL SERVICES.

THE SERVICE IS GENERAL IN NATURE AND IS NOT INTENDED TO BE A SUBSTITUTE FOR A MEDICAL EXAMINATION OR PROFESSIONAL MEDICAL ADVICE, MEDICAL OPINION, DIAGNOSIS OR TREATMENT, SYMPTOM ASSESSMENT, OR HEALTH COUNSELING. USERS SHOULD ALWAYS SEEK THE ADVICE OF APPROPRIATELY QUALIFIED HEALTHCARE PROVIDERS WITH ANY QUESTIONS REGARDING A SPECIFIC MEDICAL CONDITION FOR TREATMENT. RELIANCE ON ANY INFORMATION PROVIDED BY THE SERVICE IS SOLELY AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY FOR THE USE OF THE SERVICE AND ITS INFORMATION.

Good Clean Clinical Care reserves the right to change, revise, update, or modify these Terms or any notices, policies, or guidelines incorporated herein at any time and in its sole discretion. Any changes or modifications will be effective as of the date stated above. Your continued use of the Service following the posting of such changed or modified Terms will constitute your acceptance of such changes or modifications. Therefore, you should review these Terms and any applicable policies often to understand the most current terms and conditions that apply to your use of the Service.

Please review the Good Clean Clinical Care Privacy Policy, which describes in detail on how Good Clean Clinical Care collects, uses, stores, maintains, processes, discloses, and protects your information when visiting our Site and/or using our Service.

The Service and all designs, text, graphics, pictures, images, content, videos, packaging, formulas, ingredients, technology, know-how, information, data, recommendations, results, and software (including Software as defined below) contained in or comprising of the Service, except for User Content as defined below (collectively, the “Materials”), are the exclusive property of Good Clean Clinical Care or Good Clean Clinical Care’s licensors and are protected by U.S. and international copyright, trademark, trade secrets, patent, and other intellectual property laws.

Subject to your compliance with these Terms, Good Clean Clinical Care grants you a limited, non-exclusive, revocable license to make personal, non-commercial use of the Service and the Materials. This license shall remain in effect until and unless terminated by you or Good Clean Clinical Care. You represent and agree that you are using the Service for your own personal, non-commercial purpose, and that you will not redistribute, resell, or transfer the Service or the Good Clean Clinical Care Materials without our express written permission in each instance.

You agree to abide by our Terms and not to use the Service or any part of it in any manner not expressly permitted by these Terms. Except for the rights expressly granted to you in these Terms, Good Clean Clinical Care grants no right, title, or interest to you or any third party in the Service or the Good Clean Clinical Care Materials. You shall not modify, lease, sell, distribute, or create derivative works of the content of the Services or Materials, unless otherwise specifically agreed in a separate agreement between you and Good Clean Clinical Care.

All Good Clean Clinical Care Software used in the Service are licensed, not sold, to you, and Good Clean Clinical Care and its licensors retain ownership of all copies of the Good Clean Clinical Care Software even after installation on your personal computers, mobile devices, tablets, and/or other applicable devices. Third party software (for example, open source software libraries) included in the Good Clean Clinical Care Service are licensed to you either under these Terms or under the relevant third-party software library’s license terms as published in the Help About or Settings section of the Software or on our website.

Any attempt to use the Service for non-personal or commercial purposes in violation of these Terms (including reselling, distributing, sharing, and transferring to third parties for consideration) without the written authorization of Good Clean Clinical Care will render the above license invalid and possibly subject such use to prosecution. Good Clean Clinical Care reserves the discretion to refuse Registration (described below) for any actual or perceived violation of these Terms.

To use the Service, you must be at least 18 years old and reside in a jurisdiction where the Service may be lawfully provided. Due to limitations imposed by law in certain locations, use of our Service or certain features, add-ons, and specific components of Service may not be available to residents of certain States within the United States and in some international locations.

To use the Services, you will need to create a Good Clean Clinical Care Account and provide certain information about yourself, such as your name, email, address, Test ID, password, birthdate, and payment information (“Registration Information”). Your Registration Information and all other information you provide in connection with the use of the Service will be subject to the Good Clean Clinical Care Privacy Policy.

You must (a) provide accurate and complete Registration Information, and (b) update such information from time to time using your Account as necessary to keep your Registration Information current and accurate. By establishing an Good Clean Clinical Care Account, you represent and warrant that you have the right to, and are authorized to, provide the information you provide for yourself or those for whom you have legal authority to agree, when you create an Good Clean Clinical Care Account. You are responsible for maintaining the accuracy and confidentiality of your Account information and password and for restricting access to such information and to your computer or device. You agree to (a) immediately notify Good Clean Clinical Care of any unauthorized access or use of your password or Account or any other breach of security. All activities that occur under your Account or password, including all shipments of Kits and Services, will be your responsibility. You agree that Good Clean Clinical Care will not be liable for any mis-shipments, loss or damage arising from your failure to comply with this Section.

The Site is hosted in and the Service is intended solely for use in the United States. If you are accessing the Site or the Service from outside of the United States, you do so at your own risk. Good Clean Clinical Care does not warrant or guarantee that the Service or Good Clean Clinical Care Materials, is or will be accessible and/or legally permissible outside of the United States.

When you purchase any Service offered by Good Clean Clinical Care, you authorize us to charge your credit card or other payment method you have chosen (“Payment Method”) for all fees applicable to your purchase of Service including Kits and opt-in services associated with the Service if you ordered them. If you purchase a subscription Service offered by Good Clean Clinical Care, you authorize us to charge your Payment Method at the time of purchase, and on a recurring basis until we or you cancel your subscription. You must provide a valid Payment Method when you order Good Clean Clinical Care Services. You represent and warrant that you are authorized to use such Payment Method, and you agree to pay all fees and charges incurred using that Payment Method. You agree and authorize us to provide your Payment Method information and related personally identifiable information to our designated third-party service provider(s) including payment processors for their use in charging you for the Services ordered by you. You agree to immediately notify Good Clean Clinical Care of any changes to your Registration Information, including your billing address or the Payment Method used for payments.

If for any reason, Good Clean Clinical Care does not receive payment from or is unable to charge your Payment Method, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that Good Clean Clinical Care may deactivate or suspend your subscription and/or Account and continue to attempt to charge your Payment Method until the payments due are received. Upon receipt of all payments due, your subscription and your Account will be re-activated.

You agree that our subscription fees are subject to change, however, we agree that we will notify you before any changes to subscription fees. You also agree that subject to payment of appropriate subscription fees, you are able to change your existing subscription to another subscription. Good Clean Clinical Care reserves the right to refuse providing subscription Services to any customer or potential customer and shall not be required to provide a basis or reason for such a decision.

Your subscription Service will automatically renew until you cancel it or until it is terminated by Good Clean Clinical Care. If you want to cancel or pause your subscription, you can do so by sending an email with your name and the email address associated with your Good Clean Clinical Care account with the subject "Cancel Membership" to: support@goodcleanclinicalcare.com. Good Clean Clinical Care reserves the right to request additional information for verification purposes prior to canceling your subscription.

Return & Refund Policy. Good Clean Clinical Care intends to be fair and reasonable in allowing you to cancel your purchase and return any Kits or Products.

Non-Cancellation Clause for Products with Minimum Payment Commitment: Certain products or services offered by Good Clean Clinical Care require a minimum payment commitment. These products are identified at the time of purchase, and by purchasing such products, you agree to fulfill the full payment obligation as specified. Cancellation is eligible within the first 14 days from the start of the subscription, for unused tests and services. After 14 days, these products or services cannot be canceled before the completion of the minimum commitment period. Early cancellation requests will not be accepted, and the full payment as agreed upon at the time of purchase will remain due.

You are not entitled to any refunds or returns: (a) after fourteen (14) days have elapsed since your purchase, or subscription enrollment; (b) to the extent you or a third-party damages, destroys, loses, or abandons a Kit: (c) in the event that you violate these Terms or any other agreement with Good Clean Clinical Care. You acknowledge and accept that all risk of loss, damage, destruction and abandonment with respect to a Product that you are attempting to return remains with you until you have provided that Product for return to Good Clean Clinical Care’s authorized shipping provider.

You agree to allow Good Clean Clinical Care up to sixty (60) days to process and issue a refund, based on the date of your refund request.

All fees and charges for Services are exclusive of sales tax and other applicable taxes, and you are responsible for payment of any and all applicable taxes (other than taxes on Good Clean Clinical Care income). Sales Tax as used herein shall mean any sales or use tax, functional equivalent of a sales tax, or other tax measured by sales proceeds that Good Clean Clinical Care is permitted to pass on to its customers.

We reserve the right to accept or reject orders for Service for any reason. Price and availability of Services are subject to change without notice.

YOU AGREE THAT ANY PAYMENT SUBMITTED BY YOU TO GOOD CLEAN CLINICAL CARE FOR SERVICES IS SUBMITTED ON BEHALF OF YOURSELF, WITHOUT EXPECTATION OF ANY REIMBURSEMENT BY THIRD-PARTY PAYERS. GOOD CLEAN CLINICAL CARE DOES NOT UNDERTAKE TO SUBMIT ANY INFORMATION PROVIDED BY YOU FOR REIMBURSEMENT OR PAYMENT FROM PRIVATE INSURANCE CARRIERS, MEDICARE, MEDICAID, OR ANY OTHER THIRD-PARTY PAYERS.

“Good Clean Clinical Care Research” is a research program operated by Good Clean Clinical Care to make new discoveries about the microbiome By using the vaginal microbiota panel, your results will be anonymized and included in the Good Clean Clinical Care Research. Good Clean Clinical Care Research may be sponsored by, conducted on behalf of, or in collaboration with third parties.

As a condition for using the Service, you represent and agree not to engage in any of the following activities:

a. Sell or offer to sell the Service (or any part thereof) or the Materials;

b. Distribute (online or offline) the Kits, or any of the Materials without a separate and validly executed agreement with Good Clean Clinical Care;

c. Misrepresent the identity or create false or deceitful identities of persons and applicable details in order to place orders of Kits or Services;

d. Create any modification or derivative use of the Service or the Materials or any portion thereof;

e. Use any automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Service;

f. Download (other than page caching) any portion of the Service, the Materials, or any information contained therein, except as expressly permitted by Good Clean Clinical Care in writing;

g. Attempt to gain unauthorized access to Good Clean Clinical Care’s servers or computer systems or to engage in any activity that disrupts, damages, disables, diminishes the quality of, interferes with the performance of, or impairs the functionality of, any part of the Service;

h. Collect or harvest any other user information on the Site or through the Service, including, but not limited to, company and individual names, domain names or account names, from the Service;

i. Use communication systems provided by the Service for any unauthorized commercial solicitation purposes;

j. Use any portion of the Service as a destination linked from any electronic mail messages;

k. Misrepresent your age or the age of majority in your nation of residence in order to obtain an Account or access to the Services;

l. Impersonate, falsify identity, or misrepresent your affiliation with any person or entity;

m. Use the Services or Materials outside of any jurisdiction where such use is permitted;

n. Use the content in the Services, Materials or their promotional materials for unauthorized advertising, pyramid schemes, or offer to sell or buy any goods or services;

o. “Frame,” “Mirror,” or otherwise simulate the appearance or function of Good Clean Clinical Care or our Services or Materials;

p. Upload or transmit any content that you do not have a legal right to transmit (such as insider information, proprietary and confidential information, personal health information, content that infringes intellectual property rights of a third party, etc.);

q. Violate these Terms, our Privacy Policy, code of conduct or other guidelines, which may be applicable to a specific area of the Service or have been notified;

r. Use of the Service or the Materials other than for their intended purposes;

s. Intentionally or unintentionally violate any local, state, national, or international law, or any regulations having the force of law.

You represent and agree that you are solely responsible for, and Good Clean Clinical Care has no responsibility to you or to any third party for, any breach of your obligations under these Terms (including the Unlawful and Prohibited Use Policy) and other terms you have agreed to, and you are solely liable for the consequences (including any loss or damage which Good Clean Clinical Care and their licensors or 3rd parties may suffer) due to any such breach or violation of these Terms. In case of violation of any one or more of these terms, representations, conditions, and policies, or if Good Clean Clinical Care has a reasonable ground to suspect that you have violated these Terms, you understand and agree that Good Clean Clinical Care has the right to suspend or terminate your Account, refuse any and all current or future access to and use of the Services, and seek injunctive relief, monetary damages, and any other remedies available in law and equity. In addition, You agree to defend and indemnify Good Clean Clinical Care, its affiliates, and their officers, directors, employees, agents and contractors against any claims, costs, damages, or liabilities (including but not limited to reasonable attorney’s fees and court costs Good Clean Clinical Care may incur) arising out of or resulting in your breach, violation or actions as specified above.

Good Clean Clinical Care reserves the right at any time to modify, revise, update, and discontinue the Services (or any part thereof) with or without notice. You acknowledge and agree that modifications or updates may result in delays and for some features of Services.

Certain conditions and circumstances associated with the business operations of the Service may result in unexpected delays in shipping Kits or processing, testing, and analysis of the Samples you have returned. Good Clean Clinical Care may or may not provide you with specific notices applicable to these delays. While Good Clean Clinical Care endeavors to take commercially reasonable steps to minimize such delays, Good Clean Clinical Care shall not be liable to you or to any third party for any such delays associated with the Services.

Sometimes, Good Clean Clinical Care may not be able to process a Sample or our testing process may result in errors due to several reasons which may include but not be limited to Samples containing insufficient volume or the testing results not meeting our standards for accuracy (“Sample Failure”). This may result in unexpected delays in processing your Sample. On such occasions, Good Clean Clinical Care will notify you of the Sample Failure and details applicable to processing a new Sample in place of the failed Sample.

You agree that your delay in creating a Good Clean Clinical Care Account (on the website or mobile application) and providing answers to the initial questionnaire in full will cause delay in starting the Sample testing process, which in turn cause delay in completing your Test Results and receiving your recommendations.

You acknowledge that Good Clean Clinical Care may, from time to time, offer optional new or additional technologies or features to the Service that may only be available to you with an additional fee, and that you will have to pay additional fees in order to have these features in your Services. Such features will be optional and purchasable at your choice; you will not be charged for these features unless you specifically purchase them.

Some features of our Service may include functionality enabling you to post user content, whether publicly posted or privately transmitted, such as profiles, posts, emails, feedback, experiences, suggestions, notes, messages, photos, and videos (“User Content”) that you have made available to Good Clean Clinical Care and other users of the Service. You are solely responsible for all User Content that you choose to post or otherwise transmit to or through the Service.

Good Clean Clinical Care has the right to refuse accepting or publishing any User Content. You agree that Good Clean Clinical Care, at its sole discretion, has the right (but not the obligation) to screen, reject, retain, or remove any User Content, or any portion thereof, posted using the Service that infringes Good Clean Clinical Care’s or any third party’s intellectual property or other rights, violates these Terms or our other policies, or is otherwise objectionable. Good Clean Clinical Care reserves the right to disclose any User Content as necessary to satisfy any applicable law, regulation, legal process or governmental request. Good Clean Clinical Care has the right to suspend or terminate the Service at any time without preserving your User Content.

In using the Service, you agree not to post any User Content that (i) is false, deceptive, deceitful, misleading, unauthorized, unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, harmful to minors, fraudulent or otherwise objectionable; (ii) would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law; (iii) may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; (iv) impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity; (v) contains private or confidential information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers; (vi) contains viruses, spyware, malware, corrupted data or other harmful, disruptive or destructive files; (vii) in the sole judgment of Good Clean Clinical Care, may expose Good Clean Clinical Care to any harm or liability of any type; or (viii) harasses, degrades, intimidates or is hateful toward an individual or group of individuals for any reason and especially on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability.

By sending User Content, you grant Good Clean Clinical Care and its affiliates a perpetual, irrevocable, worldwide, royalty-free, freely transferable and sub-licensable (through unlimited levels of sublicense) non-exclusive license and right to use, reproduce, modify, transmit, translate, publish, publicly perform, display, distribute, commercialize, share with third parties, transmit or distribute over public network and media, and create derivative works of such User Content for purposes specified in these Terms and for delivering the Service to you and other users of the Service. You represent and warrant that: (i) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content and to grant the rights granted herein; (ii) the User Content is accurate and not misleading; (iii) distribution of the User Content you supply in accordance with your direction does not violate these Terms; and (iv) will not violate any rights of or cause injury to any person or entity. You hereby waive any moral rights you may have in such User Content under the laws of any jurisdiction.

By using the Services, you consent to receive emails from Good Clean Clinical Care, which may include commercial emails. We may use your information to send you news or product updates. You may “opt out” of receiving marketing or promotional email from Good Clean Clinical Care by following “unsubscribe” instructions or using “unsubscribe” links within communications we send. As long as you maintain an account, you may not "opt out" of receiving account-related emails from Good Clean Clinical Care.

Irrespective of the Service you purchased, or consented to use, the Kits will include detailed instructions on Sample returns and specific timelines applicable to such Sample returns, Kit Registration details, and how to use the Kits correctly to collect and return your Samples. The Sample return policy, Sample collection instructions, and any shipping guidelines provided with the Kits are incorporated herein by reference as part of these Terms. You are expected to read and adhere to the terms of these instructions, policies and guidelines.

After you collect your Samples, you agree to return the Samples to Good Clean Clinical Care or its partners according to the shipping instructions provided with the Kits, within the designated timelines specified in the Sample return policy, for testing and analysis. You may collect all Samples at home. You agree to read the instructions carefully, use Kits according to the accompanying instructions for each Kit, and to follow good hygiene practices when collecting Samples.

Your Kit must be used, and your Sample be returned to Good Clean Clinical Care for processing, within six months of the purchase date. After this time, the kit is deemed to have expired.

You acknowledge and agree that our clinical laboratory partner, and not Good Clean Clinical Care, performs the test on your sample. You further acknowledge that, depending on the Service you purchased, our clinical laboratory partner may be required by law to report information about your test results to state or federal agencies responsible for monitoring, preventing, or controlling diseases.

Good Clean Clinical Care will provide you with Test Results based on the application of Good Clean Clinical Care proprietary technology and methodologies in the analysis of your Sample Data, and personalized recommendations derived from other information such as self-reported information you provided. You may choose to follow these recommendations as little or as much as you wish, or you may choose not to follow these recommendations at all.

Biological Samples are processed by Good Clean Clinical Care in an irreversible manner and they cannot be returned to you once submitted for testing and analyzed by Good Clean Clinical Care. Further, no refunds will be given for any Kits when the Samples have been sent to Good Clean Clinical Care for processing.

Data from your Samples will be saved on Good Clean Clinical Care’s secure cloud servers with industry standard privacy and security safeguards. Good Clean Clinical Care plans to retain the results of your Samples and data for at least ten (10) years in non-personal, anonymized form, but may, in its sole discretion, retain such Samples and data for a longer period of time. Good Clean Clinical Care may also use anonymized Test Results for improving its data analysis methods and the artificial intelligence engine.

By submitting Samples to Good Clean Clinical Care, you agree to, and hereby do, transfer and assign to Good Clean Clinical Care and its assigns and successors all right, title, and interest in and to the results of the Samples and other data derived therefrom. If laws in certain jurisdictions limit such transfer and assignment, you agree to grant Good Clean Clinical Care an exclusive, worldwide, irrevocable, royalty-free, sublicensable, and perpetual license to use the aforesaid data. You understand and agree that Good Clean Clinical Care may use your Samples and any data related thereto or derived therefrom (including, without limitation, your answers to questionnaires submitted by Good Clean Clinical Care as part of the Service or information regarding you, your health, lifestyle or medical history submitted by you to Good Clean Clinical Care), in accordance with the terms of our Privacy Policy for improving our data analysis methods and the artificial intelligence engine, for internal use, Research, Research Studies, and for generating analytics broadly at the population level. Please read the Privacy Policy for further information on use of Samples and other data for these purposes.

You understand that you will not receive and you agree to waive any compensation (by way or cash, equity, use rights, or other current or future financial benefit or reward) from Good Clean Clinical Care as a result of having your Sample or any data related thereto or derived therefrom analyzed, processed, made the subject of Research, Research Studies, or included in studies with our collaborators, including commercial partners as stated in these Terms. You understand that by providing any Sample, having your Sample processed, accessing your Sample, or providing any self-reported information to Good Clean Clinical Care, you acquire no rights in or title to any Research, Research Studies, or commercial products that may be developed by Good Clean Clinical Care or its collaborating partners. You specifically understand that you will not receive compensation for any commercial products that use, include or result from Samples or any other information you provide to Good Clean Clinical Care as part of Research and Research Studies, and you agree to waive any and all rights or claims to them.

By accessing and using the Services, you agree to, acknowledge, and represent as follows:

a) You understand that Good Clean Clinical Care does not provide medical advice through its Services;

b) You understand that the Test Results, insights, recommendations, and information you received or learned from using the Service are not designed to diagnose, prevent, or treat any condition or disease or to ascertain the state of your health or treatment thereof in the absence of specific medical advice and clinical diagnosis;

c) You understand that the Test Results included in any Services, and associated recommendations are intended for research, guidelines, informational, and educational purposes only, and that while this information might point to a possible diagnosis or treatment, it should always be confirmed and supplemented by specific medical and clinical testing results;

d) You give permission to Good Clean Clinical Care, and its successors and assignees, subject to the following representations, to perform the testing services specified herein using the Sample and information provided to Good Clean Clinical Care, to use your Test Results for personalizing your recommendations, and to disclose the Test Results and analyses to you and to others you specifically authorize;

e) You represent that you are eighteen (18) years of age or older with capacity to enter into binding contracts based on the laws of the country of your residence;

f) You are guaranteeing that any Sample you provide to Good Clean Clinical Care is yours, and if you are agreeing to these Terms on behalf of a minor as a parent or legal guardian, or a person for whom you have legal authorization, you are confirming that the Sample provided will be the Sample of that minor or the person;

g) If you are a customer outside the U.S. providing a Sample, you confirm that this act is not subject to any export ban or restriction in the country in which you reside;

h) You agree that any Sample you provide, and all resulting data may be transferred and/or processed outside the country of your residence;

i) You agree that except when the law requires, Good Clean Clinical Care has no responsibility or liability for the deletion of, erasure, or failure to store any information, communications, resulting data, or content stored or transmitted by the Services;

j) You agree that Good Clean Clinical Care has no responsibility or liability for the loss of data due to malfunction or destruction of data servers or other catastrophic events;

k) You take responsibility for all possible consequences resulting from your sharing with others access to or use of your Test Results;

l) You understand that all your data will be stored in Good Clean Clinical Care cloud-based servers and will be processed in accordance with our Privacy Policy;

m) You understand that by providing any Sample, self-reported information, and having them processed, you acquire no ownership or licensing rights in any Research, Research Studies, or commercial products that may be developed by Good Clean Clinical Care or its collaborating partners. You specifically understand that you will not receive any current or future compensation for any Research, Research Studies, or commercial products that include or result from use of your Samples, self-reported information, and Test Results;

n) You agree that you will not send us your Sample if you have a reason to believe you have an active infectious or communicable disease that may endanger Good Clean Clinical Care or its partners;

o) You agree that you have the authority, under the laws of the state or jurisdiction in which you reside, to provide these representations;

p) In case if you breach any one or more of these representations, Good Clean Clinical Care has the right to suspend or terminate your Account and refuse any and all current or future Services;

q) You agree to defend and indemnify Good Clean Clinical Care and its affiliates and successors against any claims, liability, costs, or damages arising out of the breach of these representations.

By using the Kits and accepting these Terms, you also agree to the following:

i) Receiving the notice on the risks associated with use of the Kits, and you use them at your own risk;

ii) You are required to carefully read and follow the applicable instructions for use of Kits and obtaining Samples exactly as stated in each Kit or a component of a Kit;

iii) Receipt of safety precautions included in each Kit or component of a Kit;

iv) Follow the applicable timelines for return of Samples as specified in the Kit and Sample return policy;

v) Acknowledge and agree that the form and nature of the Services which Good Clean Clinical Care provides may change from time to time without prior notice to you;

vi) As part of continuing innovation, Good Clean Clinical Care may change or stop (permanently or temporarily) providing some Services (or any features within the Services) at Good Clean Clinical Care’s sole discretion, without prior notice to you.

These Terms will continue to be effective until terminated by either you or Good Clean Clinical Care as set out in this section. You may terminate your legal agreement with Good Clean Clinical Care, by notifying Good Clean Clinical Care at any time in writing, along with a request to close your Account for the Services. Your notice should be sent, in writing, by email addressed to: [support@goodcleanclinicalcare.com]. Upon receipt of a notice online (by email), Good Clean Clinical Care will send you an email asking for confirmation of your request, and your notice will be effective following receipt of a second email from you by Good Clean Clinical Care confirming that you are requesting closure of your Account, and Good Clean Clinical Care confirming such closure.

Good Clean Clinical Care may at any time, terminate its agreement and Accounts with you if:
(i) you have breached any of these Terms; (ii) Good Clean Clinical Care is required to do so by law (iii) Good Clean Clinical Care Service partner has terminated its relationship with Good Clean Clinical Care or ceased to offer the Services to you; (iv) Good Clean Clinical Care is no longer providing the Services to users in your location; or (v) provision of Services to you is no longer commercially viable.

You acknowledge and agree that Good Clean Clinical Care shall not be liable to you or any third party for its termination of this agreement, your Account, or access to the Services.

When these Terms come to an end, all of the legal rights, obligations, and liabilities that you and Good Clean Clinical Care have benefited from, been subject to, or that have accrued over time while these Terms have been in force or that were expressed to continue indefinitely, shall be unaffected by this termination, and shall continue to apply to such rights, obligations, and liabilities indefinitely.

By utilizing the Services, you represent that you are aware of the potential risks associated with use of the Services, including use of the Kits and the collection and submission of Samples to Good Clean Clinical Care.

Some potential risks associated with using the Kits are as follows:

i) You may feel discomfort or embarrassment when collecting Samples;

ii) You may receive diet, supplements, and recommendations indicating foods or supplements to which you are allergic or sensitive. If you have a known or suspected allergy or sensitivity, please consult with your medical professional;

iii) A specific health or medical condition(s) you may have may not get better or may get worse and you may develop new conditions;

iv) Some survey questions may make you or your family members uncomfortable;

v) Some of the results and information you receive may generate strong emotions;

vi) A rare security breach or failure to follow certain protocol in spite of all the measures employed by us against such could result in unauthorized disclosure of your data;

vii) You may learn information about yourself that prompts you to consult or follow-up with your physician. You will be fully responsible for the costs of this follow-up testing, consulting, and any resulting treatment;

viii) You may find out information about yourself that will cause you to worry or become anxious;

ix) There can be adverse health effects if you fail to follow exactly the instructions given with the Kits for collecting Samples or products sent to you;

x) Good Clean Clinical Care will not provide any payment or treatment if you have an injury while collecting Samples;

xi) The recommendations provided to you may or may not be beneficial to you; it may cause or exacerbate certain medical conditions or problems;

xii) There may be other unknown or additional risks to using the Services that are not foreseeable at present.

By using our Services, you agree to receipt of the following warnings and limitations applicable to Test Kits or the Supplements, and you assume the risks associated with using any Kits or Supplements not in accordance with these warnings:

i) If you have certain medical conditions or are using medications, you agree to use the Kits and Supplements only after consulting your physician;

ii) If you or your child feel unwell, ill, or experience any adverse reactions following the use of Supplements, you agree to seek medical help immediately and discontinue further use of such Supplements until after your physician clears them for use again;

iii) In case of accidental overdose, misuse, or allergic reactions experienced by you or your child, you agree to seek immediate medical help as necessary;

iv) If you suffer from a congenital or acquired blood-clotting disorder, or take an anticoagulant medication, you agree to use the Kit only after consulting your physician;

v) The preservative in the Sample tubes inside the Kits may pose certain health risks; you agree to follow the instructions that accompany each Kit on steps to follow in case of accidents or misuse.

ANY INFORMATION PROVIDED WITH THE KITS IS NOT INTENDED TO REPLACE A RELATIONSHIP WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER. YOU SHOULD ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN BEFORE STARTING, STOPPING OR MODIFYING ANY PHYSICIAN-PRESCRIBED TREATMENTS OR MEDICATIONS.

Subject to certain exceptions as specified below, we offer a full refund for Good Clean Clinical Care Services (i.e. Kits) in the amount of the actual purchase price paid to Good Clean Clinical Care ("purchase price") including any shipping and handling cost plus tax, if any, provided that the order is canceled within twenty four (24) hours of the purchase.

If a refund is requested after twenty four (24) hours but within fourteen (14) days of purchase of a Kit, if the Sample is not returned to Good Clean Clinical Care, we offer a refund in the amount of the Kit purchase price minus a $25 (USD) processing fee. The shipping and handling cost plus tax (if any and where applicable) are non-refundable.

To request a refund, please send a request to Good Clean Clinical Care Customer Service using the information specified below.

Submit online by email to support@goodcleanclinicalcare.com.

Refund requests received within fourteen (14) days of the purchase date of a Kit will be issued within forty-five (45) days of the date of request.

No refunds will be available on requests received after the expiration of fourteen (14) days of the date of purchase of a Kit. Also, no refund will be available if Good Clean Clinical Care determines, in its sole discretion, that you have violated any of these Terms.

Upon a customer’s request, Good Clean Clinical Care may ship a replacement Kit due to non-usability, damage, or defect, provided that you have not submitted your Sample using the Kit subject to replacement and that the Kit being replaced is purchased within the last twelve (12) months period (“Kit Replacement Policy”). Good Clean Clinical Care will not charge any fees in connection with this replacement if it is determined that the cause for such replacement is attributable solely to Good Clean Clinical Care (such as, your Sample fails testing and a new Sample is needed or the Kit is damaged). To make a request for Kit replacement, please contact our Customer Service by using the information specified below.

Submit online by email to support@goodcleanclinicalcare.com.

All Good Clean Clinical Care trademarks, service marks, trade names, logos, domain names, and any other features of the Good Clean Clinical Care brand are the sole property of Good Clean Clinical Care or its licensors. These Terms do not grant you any rights to use any Good Clean Clinical Care trademarks or brand features whether for commercial or non-commercial use.

Good Clean Clinical Care™, all Good Clean Clinical Care associated logos, products and service names together with any other Good Clean Clinical Care trade names, service marks, logos, domain names, taglines, and other distinctive brand features are the trademarks or registered trademarks of GCCC in the U.S. and in other countries. All other trademarks, service marks, and logos used in connection with our Services are the sole properties of their respective owners, and they are being used herein under licenses received by Good Clean Clinical Care from their owners.

Unless you have specifically agreed otherwise in writing with Good Clean Clinical Care, other than the limited license specified herein, nothing in these Terms or Service gives you a right to use any Good Clean Clinical Care marks or the third party marks, and you agree not to display or use Good Clean Clinical Care marks or the marks of its licensors used in connection with our Service in any manner.

You agree that you shall not remove, obscure, or alter any proprietary rights, marks, attributions, or notices that may be affixed to or contained in the Services.

Unless otherwise expressly authorized in writing, you agree that in using the Services, you will not use any trademark, service mark, trade name, or logo of Good Clean Clinical Care or any of its licensors in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names, or logos.

Good Clean Clinical Care respects the intellectual property rights of others and expects users of our Service to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are provided to us in accordance with applicable law. If you believe that your copyrighted materials have been copied in a way that constitutes copyright infringement, please send us a notice with the following information: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

We reserve the right to remove content alleged to be infringing without prior notice and at our sole discretion. In appropriate circumstances, Good Clean Clinical Care will also terminate a user's account if the user is determined to be a repeat infringer. Our designated copyright agent for notice of alleged copyright infringement appearing in connection with the Service is:

SUBMIT VIA EMAIL:
support@goodcleanclinicalcare.com

BY MAIL:
Attn: Legal Department (Copyrights)
Good Clean Clinical Care
4640 South Macadam Ave
Portland, OR 97239

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GOOD CLEAN CLINICAL CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT OR MATERIALS OF THE SERVICE. GOOD CLEAN CLINICAL CARE DOES NOT REPRESENT OR WARRANT THAT MATERIALS, INCLUDING THE INFORMATION AVAILABLE IN OR ON THE SERVICE, ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. TO THE EXTENT PERMITTED BY LAW, GOOD CLEAN CLINICAL CARE MAKES NO WARRANTY OR REPRESENTATION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, CONDITION, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SUCH SERVICES. GOOD CLEAN CLINICAL CARE IS NOT RESPONSIBLE FOR ERRORS OR OMISSIONS IN ANY INFORMATION OR MATERIALS CONTAINED IN OR ON THE SERVICE OR ACCESSED THROUGH THE SERVICE. WHILE GOOD CLEAN CLINICAL CARE ATTEMPTS TO MAKE YOUR ACCESS AND USE OF THE SERVICE SAFE, GOOD CLEAN CLINICAL CARE CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SERVICE OR ITS SERVER(S), OR ANY CONTENT OR MATERIALS OF THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND NEUTRALIZE VIRUSES, SPYWARE, MALWARE, AND OTHER HARMFUL OR OTHERWISE UNDESIRABLE COMPONENTS WHEN ACCESSING THE SERVICE.

If the Services contain links to other sites and/or resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. Good Clean Clinical Care has no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. Links to third party websites or services on the Good Clean Clinical Care Services does not constitute an endorsement or approval of such websites or services.

IN NO EVENT SHALL GOOD CLEAN CLINICAL CARE OR ANY OF ITS CORPORATE AFFILIATES, SUCCESSORS, INDEPENDENT CONTRACTORS, SERVICE PROVIDERS OR CONSULTANTS, OR ANY OF THEIR RESPECTIVE DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO OR CONNECTED WITH ANY USE OF THE SERVICE OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SERVICE, INCLUDING WITHOUT LIMITATION ANY DAMAGES, LOSS OR INJURY CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM GOOD CLEAN CLINICAL CARE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, PUBLIC HEALTH CRISIS, PANDEMIC, LOCKDOWNS, EMERGENCY LAWS, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO GOOD CLEAN CLINICAL CARE’S SERVICE OR GOOD CLEAN CLINICAL CARE’S RECORDS. TO THE EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF GOOD CLEAN CLINICAL CARE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING IN ANY MANNER TO THE USE OF THE SERVICE, SHALL NOT EXCEED ANY FEES YOU PAID TO GOOD CLEAN CLINICAL CARE. IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO GOOD CLEAN CLINICAL CARE, SUCH AMOUNT SHALL BE ONE HUNDRED DOLLARS ($100). CERTAIN JURISDICTIONS MAY NOT ALLOW SOME OF THE EXCLUSIONS OR LIMITATIONS OF LIABILITY SPECIFIED ABOVE, AND THEREFORE, DEPENDING ON YOUR LOCATION, SOME OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT BE APPLICABLE TO YOU. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HI FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HI SETTLEMENT WITH THE DEBTOR.”

YOU AGREE THAT THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN GOOD CLEAN CLINICAL CARE AND YOU.

In addition to any other indemnification obligations elsewhere in these Terms, you agree to defend, indemnify and hold harmless Good Clean Clinical Care, its corporate affiliates, independent contractors, service providers and consultants, and each of their respective directors, employees, and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to your use of the Service, including without limitation any actual or threatened suit, demand, or claim arising out of or relating to the use of customer content, the information supplied by you to Good Clean Clinical Care or to you by Good Clean Clinical Care, the conduct of your health care provider, your conduct, your violation of these Terms, or your violation of the rights of any third party.

Any controversy or claim between the parties or arising out of these Terms or any use of the Service shall be determined by one disinterested arbitrator in binding arbitration pursuant to the Commercial Arbitration Rules and the Supplementary Procedures for Online Arbitration of the American Arbitration Association (the “AAA”). The selected arbitrator shall be experienced in agreements for information technology services, either as an attorney or as an information technology professional. If the parties fail to appoint an arbitrator within forty-five (45) days of the institution of the arbitration, the AAA shall select the arbitrator promptly thereafter. Any requests for accelerated, emergency, or preliminary relief shall be submitted pursuant to the AAA’s Optional Rules for Emergency Measures of Protection. If any such requests are made before an arbitration panel is empaneled, the AAA shall appoint one disinterested arbitrator as an arbitration panel to immediately hear and decide such requests. The arbitration panel shall have the right to grant interim awards. Testimony shall be permitted by telephone, videoconference, and other forms of real-time communications. If the arbitrator requires in-person hearings, the hearings shall be held in New York City, New York. The arbitral award will be final and binding and may be entered and enforced in any court of competent jurisdiction. In no event shall any claim, action or proceeding related in any way to the Service be instituted more than two (2) years after the cause of action arose.

BY ENTERING INTO THESE TERMS, YOU AND GOOD CLEAN CLINICAL CARE ACKNOWLEDGE AND AGREE TO WAIVE CERTAIN RIGHTS TO RECEIVE A JURY TRIAL OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY.

a. Notices. Good Clean Clinical Care notices to you may be made via email or regular mail to the email address or home address then on file. Good Clean Clinical Care may also provide notices of changes to these Terms by displaying them on or through the Services. Any notices that you provide to us without compliance with this section on Notices shall have no legal effect. Unless otherwise specifically provided for, any official notices to Good Clean Clinical Care related to these Terms must be sent to: support@goodcleanclinicalcare.com.

b. Applicable Law. These Terms and the resolution of any dispute related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of New York, United States of America, without giving effect to that state’s principles of conflicts of laws. Subject to Sections 35 and 36, the federal and state courts of the State of New York shall have exclusive jurisdiction over all claims.

c. Severability. If any of these Terms should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, then such term shall be enforced only to the extent it is enforceable, and the remaining terms shall survive and remain in full force and effect and continue to be binding and enforceable.

d. Non-assignment. You may not assign this Agreement without the written consent of Good Clean Clinical Care and any attempt to do so shall be void.

e. Relationship. You agree that no joint venture, partnership, employment, or agency relationship is created by these Terms between you and Good Clean Clinical Care.

f. Waiver. No waiver of any term, provision or condition of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision or condition hereof, whether or not similar, nor shall such waiver constitute a continuing waiver of any such term, provision or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver.

g. Force Majeure. If the performance of any part of these Terms by Good Clean Clinical Care is prevented, hindered, delayed or otherwise made impracticable by reason of any flood, riot, fire, pandemic, public health crisis, judicial or governmental action, emergency, labor disputes, act of God or any other causes beyond the control of either party, Good Clean Clinical Care shall be excused from such to the extent that it is prevented, hindered or delayed by such causes.

h. Entire Agreement. These Terms constitute the complete and exclusive terms of the agreement between the parties with respect to the use of the Service and any acts or omissions of Good Clean Clinical Care, and supersede any and all prior or contemporaneous communications, representations, statements and understandings, whether oral or written, between the parties with respect to the subject matter thereof.